Visual site and content audit of reviews system. Lots of surprises were found during this exercise!  I'm a big believer in posting as much stuff up on the wall to help get the team on the same page and to act as a constant reminder of our curre
Experience Blueprint designed to communicate current state of reviews - both customer facing and the admin system to our team and stakeholders.  When possible, I like to include both data and storytelling to help illustrate the experience.
Experience Blueprint designed to communicate proposed state of reviews. This piece highlights the proposed changes for the first phase of design and development.
Experience Blueprint designed to communicate future state of reviews. This last piece is more conceptual in nature, showing how we would recommend connecting our reviews system to larger initiatives within the business.  The Blueprint helps dis
Sketching and posting wireframes to help communicate initial ideas for the team.
One of the small projects that we decided to tackle first - the 'Write a Review' modal. This piece was going to quickly fill some crucial gaps and connect some obvious dots that had previously been ignored.
Visual design for the 'Write a Review' modal. Responsive from desktop to phone. Visual Design by Sarah Wohl.
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